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Dangerous Structure

This code type should be selected for any vacant and unsecured buildings that pose a safety risk. Full Ordinance : Section 17-180 through 17-196

Fence Violation

This code type should be selected for any reported violations related to fencing. Full Ordinance : Section 17-80

Graffiti

Use this code type for any defacement to private or public property which can be unwanted graffiti or stickers. Full Ordinance : Section 17-121

High Weed & Grass

Use this type to report any vegetation issues such as grass and weeds over 12 inches in length. Full Ordinance: Section 17-40

Homeless Activity

Use this type when reporting suspected people experiencing homelessness and found making a private or public area their living space.

Intersection Visibility

Use this type to report issues with visibility at an intersection. Full Ordinance: Section 18-196 through 18-198

Junk or Inoperable Vehicle

APPLIES WHEN VEHICLE IS FULLY ON PRIVATE PROPERTY. Use this type for any vehicle that is off the street and appears to be unable to move under its own power. If vehicle is on (or blocking) a street or alley, refer the caller to non-emergency Police Dispatch at 940-349-8181. Full Ordinance : Section 17-34

Other Code Enforcement Requests

Use this for any question not explicitly itemized. If a reply is needed, contact information must be provided.

Overgrown Trees and Bushes

All trees must be trimmed at least 7 feet above the sidewalk, 13 1/2 feet above the street and 12 feet above an alley.

Parking on Unimproved Surface or Blocking Sidewalk

APPLIES WHEN VEHICLE IS FULLY ON PRIVATE PROPERTY. Use this type when reporting parking on grass or an unimproved surface or vehicles blocking a sidewalk. If vehicle is on (or blocking) a street or alley, refer the caller to non-emergency Police Dispatch at 940-349-8181. Full Ordinance : Section 17-101

Rental Property Inspection

Use this type to report an issue with a rental property that has failed to correct a reported issue with heating or air conditioning, pest control, no hot water, damaged appliances, and general damage to the unit that makes it a safety issue to live there, etc. Tenants are required to report the issue to the landlord or property manager first. Full Ordinance: Section 17-150 through 17-174

Standing/Stagnant Water

Use this type for any water that is not moving and is or may lead to mosquitos breeding. Full Ordinance: Section 17-70

streetlights

Streetlights issue report

Submit Request

General Request

Trash and Debris

Use this type for rubbish or garbage that is clearly not a item of value such as food waste, papers, cardboard, construction debris, animal waste, etc. and is visible from the right of way. Full Ordinance: Section 17-50

Trash Carts - Early/Late Placement

Placement Timeline: Carts may only be at the collection point from 6 PM the day prior to collection through 7 AM the day following collection. Use this type when reporting issues with trash or recycling carts being at the collection point at inappropriate times. Full Ordinance: Section 24-43